Here’s food for thought . . . In Silicon Valley, when a product or service doesn’t succeed, it’s time for “Version 2.0.”
Such is the case before our San José City Council on Tuesday, November 10, at 1:30pm, when the Council considers a new pilot project that to allow ridesharing companies like Lyft and Uber to pick-up passengers at Mineta San José International Airport. The Council passed a “pilot program” in June, but its onerous provisions precluded any rideshare company from participating. To its credit, the Council has sought a modified pilot program, much more in-line with the stringent but consistent requirements mandated at 25 other airports and nearly 300 cities across the country.
As you can imagine, the incumbent taxicab industry is fighting such market-competition tooth and nail. Their latest gambit is public safety. Let’s dissect that argument. Rideshare companies like Lyft and Uber provide well over 2 million rides in the U.S. each week. If even one percent of those rides were unsafe, that would be 20,000 incidents or accidents every single week. But perhaps the taxi industry thinks it’s only one-tenth of 1 percent that are unsafe. Then we would be reading news reports of 2,000 incidents or accidents each week. But maybe the taxi lobbyists only mean one-hundredth of 1 percent are unsafe – but then we would be reading news reports about 200 incidents or accidents each week, 52 weeks per year.
So let’s really talk safety, accountability and transparency: A rideshare passenger clicks an app and knows instantly the license plate, car make, driver, and consumer rating of the driver. GPS tracking follows every ride. At the end of every ride, the passengers and the driver rate each other. These safety and accountability precautions are unheard-of in taxis. It also underscores why rideshare companies like Lyft enjoy a passenger base that is 60 percent women. They know they are safer.
Let’s support our City Council in providing real choices for San José residents and employees flying into San José International. Join me at the council meeting or email your San José Councilmember and Mayor today. When it comes to customer choice at San José’s airport, let’s not let the taxi lobby leave the rest of us stuck at the curb.